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MONITORING COVID-19

UPDATED March 17, 2020 @ 11:00am

Sunrise Theatre pauses performance schedule

With the best interests of our community in mind, all public performances at the Sunrise Theatre for the Performing Arts and Black Box will be postponed or cancelled through April  3, 2020. This decision was based on information provided by the CDC, state and local health officials to prevent the spread of COVID-19.

“The well being of our guests, artists, staff and volunteers is of paramount importance, and in these challenging times, our community will be best served by postponing our performances,” said Sharon Engle, Sunrise Theatre Executive Director. “We appreciate the continued leadership of our public officials and we remain prepared to respond to evolving circumstances.”

Keeping your tickets guarantees your same seat. You always have the option for a refund when the new date is announced. With very few exceptions, most performances are postponed, not cancelled. We are working diligently with presenting partners and artist management to reschedule performances that were originally scheduled through April 3, 2020.

 

Please give us the next few weeks to announce new dates before requesting a refund. 

 

For more info and the most up-to-date status on each event, click here 

PLEASE NOTE: At this time, we are only processing requests on tickets purchased from the Sunrise Theatre for performances scheduled through April 3, 2020. This allows us to service the high volume of guests holding tickets directly impacted by the paused performances through April 3. Your patience allows our team to direct our resources where it most benefits you, our customers.

Contact us online for the most efficient response time. Please provide your name, address, phone number, order and/or account number, performance, and email address, so that we may research your order.

Your question or concern will be logged and communicated to the appropriate staff to ensure a swift response while call volume remains high at this time.

772-461-4775 | Sunrise Theatre Box Office
Monday–Friday 10:00 AM – 2:00 PM. Note, call volume is extremely high at this time.

 

WHAT ELSE CAN I DO?
Please inform us if your contact information has changed since purchasing your tickets.  This would include your current email, mail address and the best phone number to reach you. We will remain in communication with you during this unprecedented hiatus with more details about new dates for the postponed performances. Thank you for your patience while we diligently work to reschedule many artists and performances.

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