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  • I have tickets to a show that has been cancelled. What do I do?  You are able to exchange, refund, or donate your tickets via our box office.

 

  • I have tickets to a show that has been rescheduled. What do I doYour original seats purchased will be honored for the rescheduled date. Further correspondence regarding any decision to reprint tickets and reprinted ticket pickups will be coming soon.

 

  • If I use a theatre credit to purchase tickets to a show and the show ends up cancelling, will I get a refund? When a show cancels, tickets purchased with a credit  will revert back to a credit voucher.

 

  • How do I find out if my show has been cancelled or postponed?  We are working diligently to update our website with the most current information possible on the status of all of our future programming.  If an upcoming show cancels or postpones, ticket buyers will be officially notified via email from the Sunrise Theatre.

 

  • If I use a credit to purchase tickets to a show and the show ends up  cancelling will I get a refund? When a show cancels, tickets purchased with a credit on your account will revert back to a credit on your account.

 

  • Why does the artist’s website, social media or the newspaper say the show is cancelled but the Sunrise Theatre hasn’t communicated the cancellation to me?  We are doing our best to relay the most up to date information to our guests as possible. As things change rapidly we follow our processes to get you the most up to date correspondence as possible.

 

  • How can I continue to support the Sunrise Theatre? We would firstly like to say Thank you!! Thank you!! The Sunrise Theatre relies on a combination of ticket sales and donations to keep our lights on. With your generosity we will  get through this together, please make a tax-deductible donation to the theatre or make a purchase for a rescheduled show.

 

  • We also have ongoing raffles and contests which are being posted on our website as they become available. Here are some of the ways you can help

 

  • Donate to our Theatre

 

  • Become a Member

 

  • Purchase tickets to future shows

 

  • Purchase tickets as a gift

 

  • Donate the value of your tickets for a tax-deductible donation
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